Information Technology Enabled Services or ITES, is a form of outsourced service which has emerged due to involvement of IT in various fields such as banking and finance, telecommunications, insurance, etc. Some of the examples of ITES are medical transcription, back-office accounting, insurance claim, credit card processing, Finance & Accounting/HR Services, Transcription/Translation Services, Content Development/ Animation/ Engineering and Design/GIS, Other Services including Remote Education, Data Search Market Research, Network Management & Consultancy Services.

Firms usually from developed countries outsource such services to countries like Egypt, India, Bangladesh, China, Romania and Philippines in order to gain from large talent pool and low labor cost. India is well positioned to derive benefits from the ITES market and become a key hub for these services. The country's strengths is in the form of low staff costs, a large pool of skilled, English speaking workforce, conducive policy environment and Government support has made India a popular choice for customers seeking outsourced services.

Eligibility
Rapidly changing technology requires an increasing level of skill and education on the part of employees. International Companies looks for professionals with an ever-broader background and range of skills, including not only technical knowledge, but also communication and other interpersonal skills.

Individuals with an advanced degree in computer science or computer engineering or with an MBA with a concentration in information systems should enjoy highly favorable employment prospects. College graduates with a bachelor's degree in computer science, computer engineering, information science, or MIS also should enjoy favorable prospects for employment, particularly if they have supplemented their formal education with practical experience.